It is very easy to make a purchase at eshop.skoda-auto.sk
Selection of Goods and Add to Cart
• You can choose goods from the catalogue by selecting a product group in the upper green bar, followed by selection of a sub-group (drop-down menu under "Products").
If you are looking for genuine accessories for your car, you can simplify selection by selecting the type of car in the top green bar.
• You can add goods to the cart using the "Order" pushbutton. A car icon in the green bar symbolises the shopping cart.
• You are informed about the current value of your purchase, the number of items, and products selected by you in the green bar where you can always get detailed information on your shopping cart.
• You can place an order from the shopping cart detail.
• If you want to buy an interior foil for Fabia III you should in the first step select the color and design of your dashboard in front of the front passenger. The product number in eshop shall match with the color of your dashboard.
• If you want to order an interior foil made to order (customer foil) please select the product number according to the color and design of your dashboard. In the next step insert your photo (click on "Browse" or “Prechádzať”) and select the cropping size. You will be notified if the conditions for loading your photograph are not met.
• Click on "Order" and your order will be added to the cart. Then continue shopping in a standard way. From the shopping cart you can see the ordered foil via the link "My Photos".
• If you ordered a custom foil and other goods at the same time, it creates two separate shopping baskets, which must be separately opened and closed two separate orders.
• During the first step of order placement, you can decide if you would like to register, sign-in (if you are a registered user at www.skoda-auto.cz already), or if you wish to make a one-time purchase.
• If you choose to register, you will have several advantages:
- Your delivery and billing address will be saved in your profile, and you will not have to enter it again when placing an order in the future.
- If you select a car, goods will always be filtered for you after signing-in so that you only see the products that are relevant for you.
- If you are interested, we would not only send you regular information about what is new in the e-shop, but also about everything that is new at ŠKODA.
- You will be able to review all your purchase orders.
• During the second step of order placement, you will enter the billing and delivery address; mandatory items are marked with an asterisk, and are needed for flawless delivery of the shipment.
3. Transport and Payment
• Your goods will be delivered based on your selection for personal retrieval at the sales point to a partner of the ŠKODA e-shop
• If part of an order goods that require professional installation (made by a key symbol), this order can only subscribe to a personal collection of Škoda partner e-shop. The price for such product assembly is not included in the price of the goods, and the Customer shall pay for the assembly based on the ŠKODA e-shop Partner's rate list. Please contact the ŠKODA e-shop Partner in advance regarding the total price for assembly.
• If you have chosen an interior foil for the Fabia III with your motive (foil to order), then you have a possibility to send the foil to the ŠKODA e-shop partner (free shipping). Shipment foil to order can not be counted in the value or additional goods ordered for determining the price of transport.
•In the event of personal retrieval at a ŠKODA e-shop Partner, payment upon delivery can be made in cash and at selected Partners also by credit or debit card (information about whether a particular Partner accepts credit and debit cards can be found in the overview of Partners of the ŠKODA e-shop).
4. Order Confirmation
• During the final step you will see a summary of all important information and once you have verified it, you can submit the order.
• If you need to make changes, you can go back to the previous steps of the order process. You will receive an order confirmation via e-mail, which we will send to the e-mail address specified by you.
• We will also inform you about changes in your order status via e-mail, as well as about the number of your shipment
• You can also check the order status at any time from the upper bar or from the footer, via the "Services" – "Shipment tracking" link; registered users can also access the "My Account" section after signing-in.
5. Transport and Acceptance of Goods
Goods Delivery: • You can retrieve the goods in person at a ŠKODA E-shop Partner (a list of which can be found in Table – ŠKODA e-shop Partners).
• We will inform you via an e-mail when the order is shipped from our logistics centre. A shipment number will be included in the e-mail.
• The status of your order and a shipment number can be verified at any time on our e-shop web site if you are a registered customer, and also after signing-in, in the "My Account" section in the "Purchase Orders" area.
• If you order goods that require professional installation (made by a key symbol) the Škoda e-shop partner will contact you and arrange with you date of installation.
• When accepting goods, carefully check the number of parcels and that the packaging is not damaged; in case of any defects, immediately notify an employee of the ŠKODA e-shop Partner and do not accept the package.
• Personal retrieval at a ŠKODA e-shop Partner's sales location - free of charge.
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